Our #1 priority is getting your order to you as quick as possible, without sacrificing quality and accuracy. As soon as you place your order, we send it to our warehouse for processing and shipping. Please allow 3-7 days to process and deliver your order. We do not offer weekend shipping, so orders placed on Friday or over the weekend are not processed until early the following week.

Check out our shipping info below to see when you can expect your order to arrive. Then sit back and enjoy the wait. We promise it’s worth it.

1. Standard Delivery (3-7 Business Days):

  • FREE for all orders

2. Express Delivery (2-3 Business Days): NOT YET OFFERED

  • R85 per order
  • Orders placed after 2pm will only ship the following business day
  • Main centre delivers, can expect 48-hour delivery. Outlying areas, please allow up to 3 business days.

Main Centres: Bloemfontein, Cape Town, Durban, Johannesburg, George, Pretoria, Port Elizabeth, East London, Pietermaritzburg, Polokwane and Kimberley.

Note: A business day refers to a normal working day and excludes Saturday/Sunday and public holidays.

Order Status

All information regarding the status of your order will be sent to you via email. As a result, it is particularly important for you to ensure that you enter a current email address when you place your order and that you check your emails regularly.

If you have not received an order confirmation by email after completing your order, check your spam filter before you do anything else.

If the spam filter does not contain an email from the PUMA, contact our customer support team.

When your package is passed to the dispatch partner, you will receive a confirmation of dispatch by email. This confirmation of dispatch will contain a tracking number along with a link that can be used to track the status of your package online.

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