FAQ

How do I check my order status?

COVID-19 Update: As our supply chain takes every precaution for the health and safety of their staff members and our customers, you may experience longer than expected delivery times.


Go to the Login tab at the top of the homepage or Click Here. You can choose to log into your My Account or enter your Order Number.


Once your order has shipped, you will receive an email with a tracking number to track the status of your package.


Feel Free to Contact Us for more information.

Can I change or cancel my order once it has been placed?

Unfortunately, no. Once your order has been placed it is sent to our warehouse for processing. You will need to return the original package to obtain a refund. Please click here to initiate a return via our return box. Visit our Returns & Exchanges page for more information.

How do I return or exchange an item?

To initiate your free return click here. Unfortunately, at this time we do not offer direct exchanges. To exchange an item, you must return the original item and place a new order. For more information, visit our Returns & Exchanges page.