MYPUMA TERMS AND CONDITIONS
MYPUMA rewards programme is only available at PUMA retail & outlet stores. It is not redeemable via the www.za.puma.com website.
These Terms and Conditions form a contract between the customer (“You”) and Puma Sports Distributors (Pty) Ltd, registration number 2001/012718/07 of Equites Park, Welbeloond Road, Atlantic Hills, Cape Town, 7550 (“Puma”) and apply to Your membership of the MYPUMA rewards programme.
Please read these Terms and Conditions carefully before taking steps to become a member of MYPUMA as they contain important information about the MYPUMA rewards programme, including limitations of liability.
If You do not understand these Terms and Conditions or if You have any questions, please contact our Customer Care Team and a representative will be happy to assist You. The Customer Care team operates on Monday to Friday (excluding public holidays and weekends) from 9.00am until 5.00pm South African Time.
The contact email for our Customer Care Team is: MYPUMA.email@example.com
The MYPUMA rewards programme is available to residents of South Africa, over the age of 18 years, except for the shareholders, employees, directors, agents of or consultants (and their respective life partners, business partners and immediate families) of Puma.
Puma may from time to time update the contents of the MYPUMA rewards programme, which will be posted on our website. Please check them as your continued use of the MYPUMA rewards programme means that you have consented to the changes.
You are required to register with the MYPUMA rewards programme before you can receive any of the MYPUMA benefits. Registration involves giving Puma some of your personal information including your email address and mobile phone number. You will receive a one-time password sent to your mobile phone to access the MYPUMA benefits, inclusive of discounts, bonus points or coupons. Each one-time password will have an expiry date in the sms validation code.
PUMA cannot be held responsible if you do not receive your MYPUMA benefits because your personal information is not correct. When you submit to Puma your personal information to Puma, you consent to us using the MYPUMA rewards programme to allocate MYPUMA benefits to you; to Puma sending you Puma promotional information and invitations to Puma events, and for Puma’s statistical and marketing purposes.
The information contained in our MYPUMA communications to you is intended exclusively for you. You may not forward or copy the communication or any part thereof for use by any other person. Puma cannot be held liable for the improper or incomplete transmission of its communications to you, or for any harm or loss resulting from malicious software code or viruses in its e-mails or attachments, including data corruption resulting therefrom.
The MYPUMA points allocation structure is as follows:
||Purchases in the last 2 years
||Points Allocation per purchase
||Once-off discount Voucher upon slab upgrade
||R0 – 1600
||R1600 – 3600
MYPUMA points will be allocated by rounding them up to the nearest integer.
1 MYPUMA point = R1,00.
MYPUMA points are allocated on cash or card (Visa, Master, Debit, Amex, Diners) purchases, but not on store credits or Puma gift cards.
You will earn MYPUMA points on all PUMA transactions, discounted or non-discounted.
30 MYPUMA points will be allocated to you upon your enrolment into the MYPUMA programme, subject to change from time to time, to align with MYPUMA campaigns or events.
100 MYPUMA bonus points will be allocated to you if you make a purchase during your birthday purchase window (your birth day and 3 days on either side thereof), being in addition to the MYPUMA points you will earn on the transaction.
The Minimum MYPUMA points required for a redemption: 50 MYPUMA points
You can redeem MYPUMA points on already discounted PUMA products but not in conjunction with another promotional offer.
MYPUMA points cannot be redeemed for cash.
MYPUMA points cannot be redeemed for the purchase of Puma cards.
Puma is entitled to adjust the MYPUMA points allocation structure without notification to you.
Not all Puma’s promotions are applicable to the MYPUMA rewards programme.
Your MYPUMA points will expire upon cancellation of your MYPUMA membership, which will occur pursuant to your request made in-store/via our Customer Care centre/online. Your MYPUMA points will automatically expire if you have not allocated points for a 2-year period. If Puma reasonably believes that you have breached these Terms and Conditions, Puma may - within its sole discretion - immediately suspend or terminate your membership of the MYPUMA rewards programme.
You will receive an sms 15 calendar days prior to the date on which your MYPUMA points are going to expire to the mobile number provided by you for your MYPUMA membership.
Any ordering, purchase, fulfilment and delivery of product to you via the www.za.puma.com website will be conducted strictly in accordance with the Terms and Conditions governing the sale of product on the za.puma.com website. In the event of a discrepancy between the Terms and Conditions governing the sale of product on the www.za.puma.com website and these terms and conditions, the MYPUMA Terms and Conditions will prevail.
All prices in our PUMA stores are quoted in South African Rands and are valid and effective only in the Republic of South Africa. In store purchases shall be subject to PUMA’s our standard terms and conditions of purchase. In the event of a discrepancy between the Terms and Conditions governing in-store purchases and these Terms and Conditions, the MYPUMA Terms and Conditions will prevail.
MYPUMA rewards programme is not applicable to ordering, purchase, fulfilment and delivery of product to you via the za.puma.com website
Puma reserves the right to discontinue or change the specifications of our products without notice.
You agree not to re-sell any PUMA products purchased by you at its retail stores.
The MYPUMA rewards programme operates within South Africa only.
You use the MYPUMA rewards programme at your own risk. Except that which is set out in the MYPUMA Terms and Conditions, Puma makes no representations or warranties of any kind, whether express or implied.
The Law of the Republic of South Africa applies to the MYPUMA terms and conditions.
Respecting Your Personal Information is very important to Puma. The Puma Privacy Statement forms part of the MYPUMA Terms and Conditions. Our Privacy Statement sets out what Personal Information we collect, how we use it, who we may disclose it to and what your privacy choices are.